Frequently Asked Questions

Yes. Every lot is inspected for nacre thickness, orient, and overtone under controlled gemological lighting before entering our vault.

Yes. Our trade desk offers calibrated millimeter lots, GST invoicing, tiered margins, and video approval before dispatch.

High-value pieces ship insured via Shiprocket partners (BlueDart, Delhivery, DTDC). Tracking is shared once the AWB is generated.

Absolutely. Share preferred mm range, shape, and colour undertone — we match from harvest inventory or commission a string.

Razorpay (UPI, cards, netbanking, EMI) and Cash on Delivery for eligible domestic orders.

Wipe with a soft cloth after wear, keep away from perfume and acids, and store separately in a soft pouch.